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(electronic correspondence)

Cooperation offer letter

Subject: Proposal for cooperation.
Data: 20.05.0216
From: [email protected]
To: [email protected]

Chairman of the Board
Union of Producers of Alcoholic Products
Dobrov D.E.

Dear Dmitry Evgenievich!

The Union of Producers of Alcoholic Products (SPAP) is the leading association of leaders in the domestic alcohol industry. The active work carried out by your organization in relation to the creation in the Russian Federation of a civilized market for alcoholic and alcoholic beverages is a matter of respect.

Undoubtedly, concern for the quality and safety of products is one of the priority tasks of SPAP, and its participants are conscientious manufacturers who pay great attention to these aspects.

AIG is one of the world's largest insurance institutions. The international company has been operating in the insurance market for 90 years and has offices in 160 countries. The Russian division of the company has been operating for more than 15 years.

Cooperation with food and beverage manufacturers is a priority for our company. Guided by many years of international experience of AIG in Russia, a unique program of insurance for enterprises in the alcohol industry was developed (insurance of product liability and recall of products from the market).

We believe that this program is of potential interest to the participants of the SPAP, since a product such as alcohol requires a special approach to the quality of raw materials, packaging and safety for the consumer.

Based on the foregoing, we appeal to you with a proposal to discuss the potential for cooperation in this area.

We will be grateful for your professional assessment of such cooperation and ask you to establish the procedure for further interaction between our companies. We are ready to consider any of your suggestions on the format of joint work.

Sincerely,

Andreev Pavel

Vice President of AIG
Tel.: 8-495-ххх-хх-хх
8-915-xxx-xxx-xx
[email protected]

Invitation letter

Subject: Invitation to a seminar
Data: 06/25/2016
From: Anna Simonova
To: xxx-xxx-xxx

Dear partners,

March 17, 2016 we invite you to join the seminar on building international insurance programs, which will be held especially for partners by AIG Mark Goldenberg- Regional Advisor for International Insurance Programs AIG.

Mark comes to Russia specifically for a series of training events, as he has the most extensive experience in insuring multinational companies.

Given the current experience in offering international programs for Russian clients with an international presence, I am sure that this seminar will be very interesting and will answer many questions in this area.

Attached is the invitation and the seminar program.

I ask you to redirect this invitation to colleagues who will be interested in this topic.

Registration is carried out by answering this letter. Participation is free, places are limited.

Address of the seminar: Russia, 125315, Moscow, Leningradsky prospect, 72, building 2, floor 3

We will be glad to see you!

Sincerely,

Anna Simonova

Head of training programs
AIG
Tel.: 495-777-11-11
8-916-777-45-56
[email protected]

Letter of request to arrange a meeting

Subject: Organization of a meeting with Elena Firsova
Data: 06/25/2016
From: Ilya Cherkesov
To: Ivanova Galina

Dear Galina Nikolaevna!

If your offer is valid, next week (from June 06 to June 10) I could drive up at any time convenient for Elena Petrovna.

I will be very grateful to you if you inform me of Mrs. Firsova's decision.

Sincerely,

Vadim Tatarenko

AIG company manager

[email protected]

Contact request letter

Subject: Elena Firsova's phone number
Data: 06/25/2016
From: Ilya Cherkesov
To: Ivanova Galina

Dear Galina Nikolaevna!

Thank you again for the meeting and constructive discussion.

I would be very grateful if you send it to the specified address or inform by phone.

Thanks in advance!

Sincerely,

Vadim Tatarenko

AIG company manager
Tel.: 495-777-11-11; 8-916-777-45-56
[email protected]

Response letter to an aggressive client letter

Aggressive client letter:

Subject: You're totally nuts!
Data: 20.02.2016
From: Petrov Andrey
To: [email protected]

How do I get back the money I paid for your damn service. I'd rather spend it on something else than your pornography system. Use your own fucking servis.tutu.net.

Andrey Petrov

Responding to an aggressive client email

Subject: About the return of money and the solution of the issue!
Data: 20.02.2016
From: [email protected]
To: Petrov Andrey

WORK ALGORITHM
WITH A LETTER OF REFUSAL

Hello Andrei!

If I understand you correctly, you are dissatisfied with the work of our service and you would like to return the money back.

2. Clarification with the addressee of our understanding of the request / claim / question. This is especially necessary if the addressee's letter is chaotic, it is difficult to understand the essence of the problem from it.

I will tell you how it can be done.
According to clause 2.4. of the Agreement, if you do not plan to use our service in the future, we can return the money to you. To do this, please send me an official application (form attached). Once we receive it, we will start the return process. In general, it will last no more than three days.
If something from my answer requires additional explanation, please write or call - I will definitely answer you.

3. Very clearly and completely inform the addressee of information on the issue that interests him.

Andrey, I, like you, are not comfortable with the situation, as a result of which you are ready to stop interacting with us. I think both we and you in this case are the losers: we lose the client, and you the opportunity to use our service (I assure you, the service is quite convenient and efficient!). If you are ready to take the time to deal with the situation, write to me what happened so that you demand a refund. We will understand the reasons and help you make the use of our services as comfortable and effective as possible for you.

4. Comments and emotional aspect.

P.S. The only request: let's communicate within the framework of the normative vocabulary.

5. Using a postscript, express your attitude towards the addressee's use of incorrect writing style.

Sincerely,

Elena Ivashchenko

Customer Service Manager
CJSC "Service-Standard"
Tel.: 8-999-111-22-33

Cliche to express a request not to use profanity in correspondence:
Please try not to use inappropriate language. It does not contribute to a constructive solution of the issue.
We inform you that we reserve the right not to respond to letters containing vulgar or rude language addressed to the company or its personnel.

Rejection letter

Client Letter

Good day, Andrey!

I am making a formal request to you.

Our company is engaged in the supply of industrial equipment, as well as spare parts for food industry enterprises. Since 2010 we have been your regular customers.

We thank you in advance for your understanding and support!

Sincerely,

Marketing director

CJSC "Pishcheprom"

Roman Petrenko

Tel.: 495-777-77-77
8-905- 777-89-45
[email protected]

Sample 1. Letter of rejection to a client's request

WORK ALGORITHM
WITH A LETTER OF REFUSAL

Dear Roman Petrovich!

1. Calling by name is a sign of attention to the interlocutor. Helps to avoid facelessness.

We would like to express our sincere gratitude for the long cooperation with our company.

2. Thank you for your cooperation with the company (or just for the letter).

At the moment, your company's discount is 10%. Over the past 12 months, your firm has ordered services for …. rubles.

The next discount threshold is …. rubles. It will start with a 15% discount. Upon reaching this threshold, your discount will increase automatically.

3. State the specific reasons that do not allow you to satisfy the request (use the history of the issue, numbers, deadlines, procedures).

If you decide to use the deferred payment service, please contact Irina Mikhailova (tel.: 495-777-89-21; [email protected] ).

4. Express understanding that the subject of the request is really important.

5. Suggest an alternative solution if possible.

6. Express your hope for continued partnerships.

Sincerely,

Andrey Ivanov

⁠ ⁠ ⁠ _____________________________________________________________________________________________

Sample 2

Subject: Termination of cooperation
Data: 20.03.2016
From: [email protected]
To: Petrenko Ivan

Dear Ivan Nikolaevich!

We have been pleased to cooperate with your company for 7 years. We have always been satisfied with the good level of service and product quality. However, over the past year there have been a number of incidents, such as: regular violation of delivery dates, unsatisfactory quality of goods, incorrect attitude of employees of your company to these situations. As a result of all this, our interaction has reached an impasse.

In this regard, we, unfortunately, are forced to terminate cooperation with you after the expiration of the contract. Thanks for the years of service.

Sincerely,

Director
Waste paper LLC

Malakhov Gennady Viktorovich
Tel.: 8-945-ххх-хх-хх
[email protected]

⁠ ⁠ ⁠ _____________________________________________________________________________________________

Sample 3

Subject: Refusal to pay compensation
Data: 20.06.2015
From: aig.ru
To: Eugene Knysh

Dear Eugene!

Thank you for the long cooperation with our company!

To our regret, we are forced to refuse to pay you the required compensation in the amount of … rubles.

At the moment, the company has a different procedure for making decisions on insurance compensation, which you have repeatedly been informed about.
(See attachment for a copy of this notice.)

In addition, the claims No. 4-6 indicated by you in the statement of claim are not insurance claims, since clauses 12.1-12.2 of the Agreement were violated.

We understand your situation well and, in case you want to avoid such precedents in the future, we offer to conclude an additional agreement with our company that allows you to compensate for losses associated with business risks, like yours. (See additional agreement in the appendix)

We hope for your understanding and continued cooperation!

Sincerely,

AIG Manager

Tuchkov Vladimir
Tel.: 8-495-ххх-хх-хх
8-903-xxx-xxx-xx
[email protected]

Letter of response to a valid complaint

Subject: Response to a claim.
Data: 05/12/2016
From: [email protected]
To: Anna Kolesnikova

Dear Anna!

On behalf of the whole team of our factory, I want to express my sincere regrets and apologize for the current situation.

Our factory has been working stably and with high quality in the market of tailoring and repairing clothes for many years.

Your situation refers to rare cases, the fault of which is the so-called human factor.

We conducted an investigation, and those responsible for the violation of deadlines and rudeness were punished. According to the order of the factory dated April 13, 2016 No. 78/2, the shift foreman Volkova V.V. was reprimanded, the cutter A.P. Gusev was transferred as a tailor to the team for tailoring men's outerwear.

The administration took urgent measures to fulfill your order. He will be ready 15.05.2016. At any time convenient for you, the courier will deliver it to the address you specified.

Believe me, we are just as uncomfortable with the current situation as you are!

Compiling a cover letter of a certain sample in case of sending documents to companies or government departments is an optional but desirable step. About how to correctly develop the correct form of such a document and some of the nuances of working with it - right now.


The document is drawn up in any form, since there is no unified sample. The main purpose is to give the addressee a correct idea of ​​what kind of documents were sent and, most importantly, what purpose is pursued by the sender.

Although a company is not formally required to write cover letters, however, in a business document flow, this is a fairly well-established norm that should be followed. It allows you to solve several problems at once:

  1. First of all, it is it that contains the main explanations of the sender, which he wants to convey to the addressee. In this case, this matters, since business correspondence is indirect communication, which should be extremely clear to both parties.
  2. The cover letter also contains a list of documents - in fact, the list of the full name and number of documents that were sent is duplicated. This eliminates possible design errors.
  3. By specifying a list of documents, it is possible to avoid certain difficulties in restoring them in case of loss. In addition, it indicates the outgoing and incoming document numbers, thanks to which they can be easily found and control the direction of movement.
  4. Finally, the addressee, who has accepted not only the documents, but also the cover letter to them, will be able to quickly understand the essence of the sender's wishes and quickly respond to them in accordance with the situation.

Therefore, we can say that the competent design of the cover letter to the documents, the creation of their own uniform samples to make the process uniform is in the interests of the sender himself.

Cover Letter Sample 2019

Despite the fact that there is no approved form of such a document, and each organization has the right to determine how to draw it up, there are generally accepted rules that should be followed.

  1. In the header, as usual, the full official names of the addressee (“To ...”) and the sender (“from ...”) are indicated.
  2. Next comes a note about the number for which the letter is registered in the sender's company.
  3. Then comes the actual text of the document. It is very important to start the phrase correctly. There are 3 options for this case:
  • "sending to you"- for those cases when the documentation is sent to the same companies (for example, counterparties);
  • "We present to you"- the letter is sent to the tax office, courts, head office - i.e. all institutions with a higher position;
  • "we are sending you"- if we are talking about documents that are sent, on the contrary, to subordinate departments (for example, departments, branches of the same company).
  1. After describing the purpose of sending, you need to provide a complete list of documents (inventory), which is conveniently presented in the form of a table. It should contain the following columns:
  • the full name of the document;
  • number of copies;
  • if necessary, it is also indicated in what form the document was sent - the original or a copy (certified or not certified).
  1. At the end of the table, the total number of documents sent along with the cover letter is indicated.
  2. Finally, an attachment is indicated, which lists additional documents, if any, are also sent to the addressee. It is important to understand that the word "Application" is written in the singular only when there is only one document. If the documents are plural, then "Appendices" is written. Along with the title of the document are:
  • date of acceptance of the document;
  • the total number of copies sent;
  • the number of pages in each document (the total number of sheets for all copies is written);
  • if necessary, indicate the need for firmware.

Not only the general director, but also the corresponding authorized person signs the cover letter to the documents, regardless of its sample. The signature is traditionally put by the employee whose activities are directly related to the sent documents:

  1. The general director or the head of a branch, subdivision signs the documents of the general flow, relating immediately to the entire company, as well as documents of particular importance (for example, annual reports that are sent to the head office).
  2. The chief accountant signs letters that accompany financial documents - usually they are sent to the tax office.
  3. The in-house lawyer of the company sends cover letters in case of documents that are related, for example, to litigation, the conclusion of contracts with potential counterparties, etc.

NOTE. In cases where we are talking about mass mailing of documents of the same type (for example, several invoices or contracts of the same type with counterparties), you can combine them into one group and write the total number of sheets in all copies at once.

How to register a cover letter

It is important to observe the peculiarities of business etiquette in terms of designing cover letters - first of all, it is better to use the same sample, document template, and the same person whose signature is on the letter itself should sign it on the part of the sender.

It is sent using the Russian Post or private mail - as a rule, it is better to do this by registered mail. The number of the shipment must be put down, which is recorded in the journal of the document flow of the sending company. Under this address number, he already puts his number - and thus the risk of confusion is significantly reduced.

As a rule, a cover letter is issued in at least 2 copies - 1 for the addressee, 1 for the sender. Such a document is stored for a period, the expediency and duration of which are determined by the company itself. Usually, in the modern workflow of companies, all documents are backed up in electronic form - this allows you to quickly find them and securely store them until required.

Response time

As for the timing of the answer, this is a less clear-cut question. On the one hand, there is a general rule according to which the processing time for any appeal to state bodies, as well as to firms, companies, public associations, should not exceed 1 month, i.e. 30 calendar days. The countdown starts from the business day following the day the mail reaches the addressee.

On the other hand, very often in practice there are cases when the sender expects the addressee to respond to his request as quickly as possible. Then you need to separately write down such a wish, for example: “We kindly ask you to sign the necessary documents and give an answer on the merits within 7 working days.” If we are talking about a branch, a structural unit that is directly subordinate to the sender, the wording is more categorical: "The deadline for response is 3 business days from the date of official notification of receipt of this cover letter."

NOTE. If the contract between companies initially prescribes a certain procedure for working with claims, pre-trial settlement of possible disagreements, it is necessary to proceed from their text of such contracts. An example text is shown below.

Storage procedure

Cover letters are private documents of the organization, the contents of which it can disclose or classify at its discretion (this applies to both incoming and outgoing documents). Therefore, the choice of a specific storage method depends on the decision of the management.

In general, the following rules are followed:

  1. Since the main legal significance is not the cover letter itself and its sample, but the documents that it precedes, the main attention is paid to their safety.
  2. After all attachments (i.e. the documents themselves) have been withdrawn, the retention period is determined individually.
  3. In some cases, companies create a special “Cover Letters” folder, in which they put the relevant documentation. This option is suitable for small firms with small workflows.
  4. If the document flow is too large, and the company has several branches, then special nomenclatures of cases are drawn up - i.e. lists of documents grouped by general purpose, for example, “Supply agreements”, “Lease agreements”, “Judicial”, etc.

Thus, the best option is to create your own single sample of cover letters for documents and organize a storage system that is adequate to the volume of the company's document flow.

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TYPICAL ERRORS IN PREPARING BUSINESS LETTERS

Compilers of business documentation make mistakes of the following types: structural, syntactic, morphological, lexical, stylistic.

Structural errors

As a rule, a business letter consists of three parts: a concise introduction, a main body and a brief conclusion. In the main part, the essence of the problem is stated, the point of view of the author of the letter is argued, therefore its volume is larger than the volume of the introduction and conclusion combined. It is important that the argumentation is carried out consistently, completely, without repetition and violation of the logical connection.

Structural errors are associated with the incorrect construction of a business letter, the disproportion of its parts, for example: the lack of an introduction or conclusion, an overly verbose introduction, a complex and logically unrelated system of arguments.

Syntax errors

Mistakes related to incorrect word order in a sentence

Word order in Russian is free, but word order should be avoided, which becomes the reason for the variable understanding of what is written.

So, for example, from the sentence: For the formation of reporting at the end of the year, indicators by region are specified it is not clear: the indicators are specified at the end of the year or the reporting takes place at the end of the year .

Apparently, this sentence should look like this: For reporting purposes, indicators by regions are specified at the end of the year.

Violation of the norms for the use of adverbial phrases

The participle calls an action that occurs simultaneously with the action called the verb-predicate, or precedes it.

For example: By carefully considering the presentedproject approval,Departmentconsiders... the project has been reviewed before;

By carefully considering theproject approval,Departmentconsiders... the project is under consideration now .

It is better to start with a participle turnover, and not to complete the phrase. For example: Uchita-vaya..., Considering..., Considering..., Guided by... etc.

It should be remembered that in a well-formed sentence, the participle and the predicate should name actions performed by the same actor.

Mistakes in the use of participial phrases are not difficult to correct by replacing sentences with participial phrases with sentences with verbal nouns.

Wrong: Studying the problems of service organization,interesting results have been obtained.

Right: When studying the problems of service organization,interesting results have been obtained.

Or: Studying the problemsservice organizations, inspectorsBy-got interesting results.

Errors resulting from ignorance of the structure of a complex sentence

When constructing complex sentences, it should be borne in mind that the following conjunctions and allied words are most often used What; which; If;to; Where; How.

The subordinate clauses can be replaced for brevity by synonymous participial and participle constructions.

For example: DirectingFor your information, the Basic Provisions of the Unified Stateoffice work system, approved by the Statecommittee...(instead of: which are approved).

Incorrect use of prepositions

The most common mistake is the wrong use of prepositions. In business written and oral speech, phrases with the preposition O And dependent nouns in the prepositional case: question abouttrust; personnel decision; agreementO cooperation... etc. However, there are cases of using the preposition O with words that do not govern the prepositional case or require another preposition to govern.

Wrong: Head of departmentnotespoke about the importance of the problem.

Right: Bossnoted the importance of the problem.

Wrong: This shows that we are tolerant ofshortcomings.

Right:It shows that we are tolerantdeal with the shortcomings.
Wrong: There is no doubt that the work carried out by the departmentbig and important.

Right:There is no doubt that thethe work carried out by the department is large and important.

Wrong case

Writers of business letters sometimes misuse case forms. It is common to mistakenly use a genitive noun instead of a dative, or vice versa.

Wrong: According to your request..., According tokaza..., According to the decision....

Right:According to your request..., According to the order...,According to the decision...

Wrong: The Ministry of Internal Affairs of Russia is applying for permanent registration in Moscow to an inspector ...

Right: The Ministry of Internal Affairs of Russia is applying for permanent registration of an inspector ... or The Ministry of Internal Affairs of Russia is applying for permanent registration in Moscow of an inspector ...

Morphological errors

harmonization of definitions

If the definition refers to a noun that has an application, it agrees with the main word of the combination: new car-laboratory, universal editor program. The main word in such combinations usually comes first.

If the definition refers to a combination of a personal name and an application of the type head of departmentComrade Ivanov, the definition usually agrees with the nearest noun: our head of department Petrov; senior inspector Comrade Yakovleva; new chief Serov.

A deviation from this rule is observed in cases where the definition is expressed by the participle: speakingat the operational meeting, the deputy head of the department, Sidorova ...; who took part in the preparation of the draft order, senior inspector Alekseeva ...

Errors when using the full and short forms of adjectives

Compilers of business letters should take into account that short forms of adjectives are more common in official business speech. Full forms of adjectives in such texts are inappropriate.

Wrong: The conclusions of the commission are reasonable and fair.

Right:The commission's conclusions are justified andare fair.

Wrong: The decision to dismiss V.V. Ivanova is illegal.

Right: The decision to dismiss V.V. Ivanovaillegal.

When using forms of short names of adjectives on -enen and short participles -en it should be borne in mind that in official business speech it is preferable to use forms on -enen.

Right: The final result is the samepreliminary calculations.

Each employee of the department is responsible for the quality of work.

Lexical and stylistic errors

Incorrect use of words and terms

Separate terms and professional slang words are known only to a narrow circle of people of a certain profession, therefore, their mandatory decoding in the text is required. The use of colloquial words and turns of speech is generally inappropriate in official documents, for example:

Ensure the daily construction of the department.

The accessory of the clerical style is turnovers, which in stylistics are called the splitting of the predicate. Instead of this kind of turnovers, it is better to use verbs: not make bonuses, A reward; Not to make control, A control.

In business letters there are many verbal nouns ending in -anie, -enie. You should not get carried away with the formation of words according to this model, especially when it comes to words with negation, for example: non-secondment,shortfall,underfulfillment.

Inappropriate or unjustified use of foreign languagenyh words

The desire to give the text greater significance, expressing itself “more beautifully”, explains the abuse of foreign words.

For example: term execution can be extendedgyrated instead of extended; present instead of introduce.

When using a foreign word, you need to know exactly its meaning. For example, the sentence is incorrect: Effective-the efficiency of the economy mode largely depends on howlimited financial costs.

Word limit means "marginal rate", therefore, the funds allocated are limited, and not the costs.

The use of several words with the same meaning (conventioncondition, extraordinaryspecial) often makes it difficult to work with documents, especially when processing them on a machine.

OFFICIAL BUSINESS LETTERS

Pronouns You And Your capitalized:

    as a form of polite address to one person;

    in the questionnaires.

When referring to several persons, these pronouns are written with a lowercase letter.

1. For letters of request

A. Basic wording:

We appeal (appeal) to you (you) with a request

About shipping to us...

About sending me...

About deportation to our unit...

About the speedy transfer to our plenipotentiary representative ...

About providing...

I ask (please) you (you)...

Notify (us)...

Send (to me)...

Urgently present (to the minister)...

Report immediately (to the scientific and technical council) ...

Notify (department management) about...

Inform me about...

I ask for your consent to…

Sending to the address (of the organization entrusted to me) ...

Giving us...

Familiarization (of chief N) with ...

We ask for your assistance in...

Receipt...

Send as soon as possible...

Providing additional information regarding...

Holding...

I ask for your instructions...

... to conclude an agreement on ... with ...

For issuance from the warehouse of the enterprise ... to a representative ...

For paperwork on ... (for candidate B) ...

To review (limits)...

B.

In connection with (appeal to us) ...

In accordance with the (previously agreed)...

Based on (the results of the negotiations on the issue of) ...

Considering (Our many years of cooperation)...

Considering (the long-term and fruitful nature of our business relations) ...

According to the (current agreement on...)...

Earnestly...

Really...

Please...

As an exception...

We would be very grateful for...

Due to the extraordinary circumstances...

Referring to your letter of...

Allow me to refer in this connection to your e-mail message from...

The basis for this appeal is your fax from ...

As you probably know, in the course of a telephone conversation between... and... (... numbers)...

2. For email messages

A. Basic wording:

I inform (we inform) you (you)

About what happened...

About changes to...

About the need...

About the facts...

About the steps we have taken to...

About preliminary results...

Reaching a final agreement with...

I represent...

Information about...

Project (plan, program) ...

Suggestions for...

Scroll...

Materials...

Report on...

Who...

Report on...

directing

Instructions about...

Disposition...

Extract from the order...

A copy of the directive...

Agreement Instance...

Solution...

Protocol...

Resolution...

I send

Toolkit...

Form...

... a copy ...

Description...

Documentation...

B. Auxiliary wording:

We would like to inform you that...

We send for use in work ...

I send for guidance in daily activities ...

I present in accordance with your instructions ...

For the information of your management, we inform you about...

We consider it our duty to inform...

We deem it necessary to send to your address...

3. For letters of inquiry

A. Basic wording:

... submitting a request...

Sending a request...

Ask you for the following information...

Contact you with a request for...

4. For letters of application

A. Basic wording:

authorized (authorized) to declare ...

About the management's intent...

About the Department's plan...

About the aspiration of our management...

I have the honor to make the following statement...

Relatively...

In connection with...

Concerning...

About...

B. Additional wording:

In connection with the appearance in the media of information about the alleged abuse of...

Given the nature of the existing relationship between our units ...

5. For confirmation emails

A. Basic wording:

Confirm (confirm)

The fact of receiving...

Getting...

Participation...

Arrival...

Sending...

The urgent need for...

I (we) received...

We gratefully acknowledge...

I am pleased to confirm...

This letter confirms...

Sending you confirmation...

In confirmation... we send to your address...

We have just received...

I still haven't received...

We received the full...

These samples are completely satisfying...

The information you provided has lost its relevance and suitability for...

The complexes transferred to us for permanent use fully meet the requirements ...

Unfortunately, the equipment accepted for operation no longer meets the standards ...

6. For supplement letters

A. Basic wording:

In addition To our ref. from...

I inform...

Sending...

I represent...

Directing...

Please add...

The text of the draft contract submitted to you for signature...

Section... of the agreement on...

The agreement you have...

B. Auxiliary wording:

I feel the need to add...

I propose to complete the project ...

The following additions to the text of the current ...

We believe it appropriate to make the following additions to the content ...

7. For newsletters

A. Basic wording:

We inform you…

Let me inform you...

We intend to inform you…

We would like to inform your organization...

Thank you for your interest in our offer...

We were pleased to receive your response to our previous message from...

We are grateful for the attention you have shown to our letter of...

Thank you for taking the time to respond to our message from...

This information letter is intended to...

Solution

1.1. This version of the Charter of the Open Joint Stock Company "Central Research Institute for the Processing of Staple Fibers", hereinafter referred to as the "Company", was developed in accordance with the current legislation

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  • business vocabulary
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  • Please help us to resolve our issue.

Request letter samples and examples But the regular practice of writing such request letters is the work of public relations specialists in non-profit organizations.

I ask you to assist Examples of business phrases On the site you can find: Assist in resolving the issue - 11 comment(s) added This article is the intellectual and copyright property of Turmush. “We cordially ask you to treat our request with understanding and provide effective assistance, which we need right now. For violation by the User of copyright and other rights of third parties by publishing materials that do not comply with applicable law, added by the User to the Site or transferred by him to the Company in any other way. Business letter sample Business letter samples In this article you will find information on working with difficult letters that are often encountered in business interaction, as well as see sample business letters.

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Today, 29.10.2008 residents of the village LETTER OF REQUEST A letter of request is perhaps the most common form of business correspondence. The number of situations that necessitate making a request on behalf of a legal or natural person cannot be counted. This is the receipt of information, product samples, coordination of actions, inducement to any action, etc.

The composition and structure of the request letter is not much different from the standard ones (see Business letters. Design rules. Letter structure). As a rule, the text of the request letter consists of two parts: 1.
The introductory part, where the essence of the case is stated in a narrative form, the motives, the reasons for making a request are explained.

Write an open letter to the President

All children have the right to a happy childhood, and poor families, like no one else, need participation and support. We ask you to take part in our "Get your child to school" campaign and consider allocating school supplies for it. We need stationery for 50 children from low-income families.


Of course, if you agree to help us, we, in turn, promise you to advertise your company's products at our action. Let's bring joy to children together! Sincerely, Director of the organization Vasilyeva N. I. Read also: Why are salaries so small in Russia?
In this type of request letter, you only need to state your purpose and the necessary services or actions.

Sample Letter of Request for Assistance

Your assistance in… I remind (we remind) about… I ask you to eliminate the backlog (debt) I consider it necessary to discuss with you… I want (we want) to agree with you…. We propose to discuss and agree on future plans ... I ask (you) to consider the possibility of assisting in the implementation of the project ... I provide (you) information (information) about ... I inform (you) about ... Let me inform you about ... I am writing to you in connection with ... I draw your attention to the difficult situation with ... We are compelled to inform ... We inform you about ... We hereby inform (you) about ... I am authorized to inform ... I consider it necessary to draw your attention to (draw your attention to ...) ... We appeal (appeal) to you in connection with the difficulties ... We offer assistance in solving the problem… Knowing about your concern about the problem…, we are ready to propose a solution… As you know (the description of the problem follows)… Guided by the interests of the enterprise, I draw your attention to….

How to write a letter of request

Since 2010, I have been a mother of many children, my husband received a block in the hostel from work, but only an agreement was concluded with us. registration for us to do, it turns out that this sharply worsens our financial situation - our family is recognized as poor. they send me from one office to another. I can’t stand in line because all the certificates need to be collected in Khanty-Mansiysk, although even having collected them I’m not guaranteed to receive housing. We ask you to assist in holding the event How to write a letter of request A letter of request has a structure similar to the general structure of a business letter and is almost identical in form to a letter of request. Its registration is carried out on the letterhead of the organization.

It is usually signed by the head of the organization or an authorized person.

Our organization was founded in 2012 and throughout all these years has been continuously providing financial assistance to children suffering from acute forms of leukemia. The main direction of our activity is the purchase of appropriate medicines and the implementation of complex operations. All these years, the main source of financing for our activities has been the enterprise LLC “…”.

Attention

However, in April of the current 2017, the volume of funding dropped sharply, and at the moment we cannot carry out charitable actions in the same volume. According to our data, the annual budget of the fund, taking into account private donations, should be 10 million rubles. Thus, due to the termination of financing, it is necessary to cover the difference in the amount of 8 million rubles.


annually. We look forward to your cooperation, as it is not possible to find sponsors at the moment. Sincerely, Svetozarov V.K.

Please help me to resolve this issue

Most of the requests are related to financial issues, such as a discount, a reduction in the payment for a service, or a deferment. A smaller part of the letters of request is devoted to assistance in resolving any other issues. The most common cases and ready-made examples of letters are discussed below.

About the allocation of funds The request for the allocation of money, even for charitable purposes, is a rather serious request. Therefore, when drawing up, it is important to describe the situation as specifically as possible and, moreover, clearly indicate what exactly the money is required for, and for what reason it cannot be taken from another source. When compiling, you can take such a sample as a basis.

From the NGO "Rainbow" to the Deputy of the Legislative Assembly of St. Petersburg Miloshnikov I.N. Dear Ilya Nikolaevich! Welcome to the director of the non-profit organization Raduga.”

Please help in resolving this issue

A message in electronic form, or even more so transmitted by fax, is often perceived more impersonally as spam.

  • In addition, the physical way the document is issued (i.e., as a regular postal item) allows you to make a favorable impression due to more expensive paper, an envelope, a stamp, and other means of registration.
  • To write the text, a letterhead is always chosen - this allows you to give the request more formality.
  • In the text, it is better to avoid obvious bureaucraticisms - i.e. set words and expressions that are commonly used in the business environment. They literally "dry" the story and make a generally negative impression.

These are letters, the need to write which arises in a situation of violation of business interests: a letter of request and a letter of claim. Letter of request He must clearly clarify for himself what the addressee knows about the subject of the letter, what he can rely on as a starting point and what new information is not yet known to the addressee, for the sake of which the letter is being written. The nature of the argumentation and the composition of the text will depend on the target setting of the letter. Important The following stages of preparation and drafting of letters can be distinguished: According to the workers, these works are carried out by Vodokanal, however, there is no information about the work being carried out at the specified address in this organization, and the Vodokanal administration advised to contact the administration of the Sovetsky district of Kazan for the purpose verification of the legality of the work being carried out.

Please help me to resolve this issue

Dear German Oskarovich! Please excuse me for wasting your time. I have no one else to turn to for resolving questions about payment for the work performed. Starting from May 2013, my enterprise (Gzudunevsky Ship Repair Enterprise LLC (hereinafter referred to as SPG LLC) has been constantly providing technical and advisory assistance in the improvement of the MRIYA SCC (Ponizovka village), fulfilling certain instructions of the management Project. Between my company and Garant-SV LLC on December 29, 2014


Contract No. SPG 15/01 was concluded on the performance of work on the territory of the Mriya SCC. Each work was reflected in the Annexes to the Contract. All work assigned by the Project management and Garant-SV LLC was completed. However, work on Annexes No. 8 and No. 13 were not issued by Garant-SV LLC and were not paid. The work was completed on September 27, 2015 by the Technical Customer represented by Kazmin V.M.